Manta & Hurst

1. Introduction

Manta & Hurst Insurance Agency ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website manta-hurst.com.

2. Information We Collect

Personal Information: When you request a quote or contact us, we may collect:

• Name, email address, phone number
• Mailing address, property details
• Insurance history, policy information
• Vehicle information (for auto insurance quotes)

Automatically Collected Information:

• IP address, browser type, device information
• Pages visited, time spent on pages, referring URLs
• Geographic location (city/state level)

3. How We Use Your Information

We use your information to:

• Provide insurance quotes and policy services
• Respond to your inquiries and customer service requests
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations and prevent fraud
• Analyze website traffic and user behavior

4. Third-Party Services

We use the following third-party services that may collect information:

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences (e.g., dark mode)
• Analyze website traffic and user behavior
• Measure marketing campaign effectiveness

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Insurance Carriers: To obtain quotes and bind policies on your behalf
• Service Providers: Third-party vendors who assist in operating our website and business
• Legal Authorities: When required by law, subpoena, or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

7. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Quote requests are typically retained for 7 years in accordance with insurance industry standards.

8. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt-out of marketing communications or data sales
• Portability: Request transfer of your data to another service
• Object: Object to processing of your personal information

To exercise these rights, contact us at (219) 924-4500 or web@manta-hurst.com

9. Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

10. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising CCPA rights

To make a CCPA request, call (219) 924-4500 or email web@manta-hurst.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: